The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.
63 year old, Mobile support, Nelson
There's a genuine care and concern for my wellbeing.
59 year old, Respite service, Wellington
The staff always make an effort, they are empathetic towards whatever situation I'm going through. I've found Pathways extremely reliable and I'm very appreciative of the work that they do.