The availability of staff [was the best thing] and I loved how my support worker could relate, understand and help me through the challenges or concerns I had at the time.
24 year old, Mobile support services, Hamilton
[The best thing was] the effective and regular communication from our sister's support worker, and the weekly updates were very helpful.
66 year old, Residential services, Taranaki
How truly lovely and caring Krystal was; I felt very heard and respected, and I always looked forward to the times I would see her. The arts and crafts group was phenomenal, and instrumental in my recovery and stability. Enormous thanks.