The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.
63 year old, Mobile support, Nelson
It was great to have such an amazing, courageous, strong, beautiful lady supporting me. She has helped me a lot and I am so very thankful.
54 year old, Mobile services, Tāmaki Makaurau
I appreciated having a safe, calm, and supportive place to stay when I wasn't coping at home. The staff have been kind, approachable, and willing to listen. Having people around has helped me feel less alone.